Refund Policy

SAB&R ENTERPRISE (SMC-PRIVATE) LIMITED

Address: Post Office Laar Janobi, Bait Keach Janobi, Tehsil Jalalpur Peerwala, Multan, Pakistan

Phone: +92 300 9634909

Email: sabenterprises222@gmail.com
 

1. What is your general refund policy?

Refunds are only issued when services have not yet started or when a fault is confirmed from our side.

2. Can I request a refund after work has started?

Partial refunds may be considered depending on work completed.

3. Are digital services refundable?

Completed digital services such as SSL activation, hosting setup, or chatbot integration are non‑refundable.

4. What if I am not satisfied with the service?

We offer revisions and adjustments based on the service package before considering refunds.

5. How do I request a refund?

Contact us via phone or email with your order details and reason for refund.

6. What documents do I need for a refund request?

You must provide proof of payment and service reference number.

7. How long does refund processing take?

Refunds are processed within 5–7 working days upon approval.

8. Do you refund advance payments?

Only if work has not begun. Once started, only partial refunds may apply.

9. What if the service was delayed?

If the delay is caused by us, compensation or partial refund may be considered.

10. Can I cancel an order anytime?

Orders can be cancelled only before the work begins.

11. Are software licenses refundable?

No. Software keys, antivirus licenses, and SSL certificates are non‑refundable.

12. Can I switch services instead of refunding?

Yes. You may transfer your payment to another service package.

13. What happens if project requirements change?

Changes require additional charges; refunds are not provided for added requirements.

14. What if SAB&R Enterprise cancels the project?

A full or partial refund will be issued depending on the situation.

15. How can I contact for refund support?

Email sabenterprises222@gmail.com or call +92 300 9634909.